智能联络中心语音的相关内容

问答 2024-03-11 来自：开发者社区

阿里语音AI录音文件识别极速版接口支持结果区分坐席和客户么？

问答 2024-03-04 来自：开发者社区

云呼叫中心我的ivr设置了文字转语音，相当于是自动语音电话，也是从坐席上线这边发起ivr电话吗？

云呼叫中心我的ivr设置了文字转语音，相当于是自动语音电话，也是从坐席上线这边发起ivr电话吗？ivr在哪里测试？

问答 2023-07-17 来自：开发者社区

云呼叫中心预测试外呼，接通后是接入人工坐席，还是接入的自动语音？

文章 2023-02-07 来自：开发者社区

语音机器人智能坐席有什么作用

实时监控对通话声音大小变化、语速变化，识别服务违规禁语。辅助回答对高频业务、业务知识易错点，推荐话术和业务模板。来电分类对通话内容进行语义分析，判断用户意图，匹配来电原因。防骚扰客户防骚扰检测，服务态度检测。

文章 2020-07-01 来自：开发者社区

Case 5 一键安装JS SDK 网页版WebRTC 网页 SIP客户端语音通话，可以做web坐席

服务器环境要求 CentOS 6.9 64bit 下载脚本文件并安装 wget http://voip-sdk.oss-cn-beijing.aliyuncs.com/rtc_sip/install_rtc_sip.sh wget http://voip-sdk.oss-cn-beijing.aliyuncs.com/rtc_sip/python_install.sh #yum -y ins...

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更新时间 2024-03-13 18:09:34

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