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问答 2024-06-05 来自：开发者社区

云呼叫中心自有呼叫中心系统，可以对接阿里云的智能机器人吗？如果可以的话，应该使用哪款产品呢？

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跳转至： GO

更新时间 2024-06-07 01:22:40

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基于语音识别与合成、机器学习和自然语言理解等技术，根据业务场景自动发起智能机器人电话外呼任务，通过人与机器人的语音对话交互收集业务结果，并对数据加以统计处理，获取用户反馈。

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