文章 2024-08-30 来自:开发者社区

10分钟构建AI客服:阿里云技术解决方案评测

部署流程 部署流程的简便性是该方案的一大亮点。通过百炼平台创建大模型应用,并获取API调用凭证,用户可以在极短的时间内完成AI客服的构建。在网站、钉钉、微信公众号和企业微信中引入AI助手,仅需修改几行前端HTML代码,大大简化了技术门槛。实际部署体验中,因为需要在钉钉和微信的些key和密钥等,文档中有部分描述不清...

文章 2024-06-06 来自:开发者社区

构建基于AI的智能客服系统的技术探索

一、引言 在数字化时代,客户服务已经不再是简单的答疑解惑,而是需要快速、准确、个性化的响应。为了满足这一需求,基于AI的智能客服系统应运而生。这类系统利用人工智能技术,能够自动理解用户的问题,并提供相应的解决方案,大大提高了客户服务的效率和质量。本文将探讨如何构建一个基于AI的智能客服系统,并分析其...

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