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— 1 — 智能客服背景智能语音客服机器人是在传统的客服系统基础上，集成了语音识别、语义理解、知识图谱、深度学习等多项智能交互技术，能准确理解用户的意图或提问，再根据丰富的内容和海量知识图谱，给予用户满意的回答。目前已广泛应用于金融、保险、汽车、房产、电商、政府等多个领域。对比于传统客服，智能客服具有为企业降本增效࿰...

文章 2024-07-16 来自：开发者社区

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更新时间 2024-12-12 22:39:52

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